Published date: 1 June 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 August 2021, 12pm

Contract summary

Industry

  • Call centre - 79512000

Location of contract

SW1P 4DF

Value of contract

£2,000,000 to £6,000,000

Procurement reference

CF-0313800D58000000L5A4EAK

Published date

1 June 2023

Closing date

30 August 2021

Closing time

12pm

Contract start date

31 August 2021

Contract end date

31 August 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Admin surge support service

More information

Additional text

Please note that Sitel have changed there name to Foundever.

Award information

Awarded date

31 August 2021

Contract start date

31 August 2021

Contract end date

31 August 2023

Total value of contract

£6,000,000

This contract was awarded to 1 supplier.

Sitel UK Ltd

Address

Earlsdon Park, 53-55 Butts Road, Coventry, United Kingdom CV1 3BH

Reference

None

Supplier is SME?

No

About the buyer

Contact name

Nicola Mcauley

Address

2 Marsham St, Westminster
London
SW1P 4DF
GB

Email

nicola.mcauley@homeoffice.gov.uk