Published date: 2 December 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 17 November 2025, 12pm

Contract summary

Industry

  • Recruitment services - 79600000

Location of contract

United Kingdom

Value of contract

£300,000

Procurement reference

TIS0845

Published date

2 December 2025

Closing date

17 November 2025

Closing time

12pm

Contract start date

1 January 2026

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Future Case Management Capability (FCMC) project is replacing ageing case management systems with a modern, flexible case management platform; Microsoft Dynamics 365 Customer Engagement. The Supplier will act as a Contingent Labour delivery partner to provide resources to implement the new case management system in Dynamics 365 for ORS, EAS and CST, including integrations with other software and services, and data migration from the legacy solutions to the new platform.

More information

Attachments

Award information

Awarded date

21 November 2025

Contract start date

1 January 2026

Contract end date

31 March 2026

Total value of contract

£300,000

This contract was awarded to 1 supplier.

SmartSourcing

Address

Tanglewood, 90-92 Vicarage Hill, South
Benfleet, SS7 1PE

Reference

Companies House number: 04359421

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

1 Westfield Avenue
LONDON
SW1P2HT
England

Email

jane.cooper@insolvency.gov.uk