Published date: 15 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 May 2025, 5pm

Contract summary

Industry

  • Software support services - 72261000

Location of contract

SW1H 9EA

Value of contract

£57,314.40

Procurement reference

tender_495738/1499177

Published date

15 July 2025

Closing date

31 May 2025

Closing time

5pm

Contract start date

1 June 2025

Contract end date

31 May 2027

Contract type

Service contract

Procedure type

Other: Call off from G Cloud 14

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Provision of managed support services for Microsoft Dynamics 365, including application maintenance, incident resolution, system enhancements, advisory hours, and technical consultancy. The supplier will be responsible for ensuring system availability, performance optimisation, and user support across core Dynamics modules. Services will include proactive monitoring, issue triage, patching, and minor configuration changes, with optional support for integrations and reporting. The contract will support continuous improvement and alignment with evolving business needs.

Award information

Awarded date

1 June 2025

Contract start date

1 June 2025

Contract end date

31 May 2027

Total value of contract

£57,314.40

This contract was awarded to 1 supplier.

Node 4

Address

10 Bloomsbury Way, London WC1A 2SL

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

102 Petty France
London
SW1H 9AJ
England

Email

commercialsoftware@cps.gov.uk