Published date: 20 September 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 July 2023, 12pm

Contract summary

Industry

  • Newspapers, journals, periodicals and magazines - 22200000

  • Data-processing services - 72310000

  • Market and economic research; polling and statistics - 79300000

    • Market research services - 79310000

    • Advertising and marketing services - 79340000

Location of contract

WS1 1TP

Value of contract

£0

Procurement reference

IT-255-696-WP3903 - AWARD

Published date

20 September 2023

Closing date

18 July 2023

Closing time

12pm

Contract start date

1 September 2023

Contract end date

31 August 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Media Monitoring & Social Media Insights Service




Walsall Council Communications Marketing and Brand team currently manage all media monitoring and social media insights service on behalf of the Council to ensure the effective management of the Council's reputation.

CORE SERVICES
The Provider shall deliver all key service requirements as outlined below.

o Press Monitoring - Monitoring of specified keywords and topics within printed content.

o Online Monitoring - Monitoring of news website content that include specified keywords and topics including monitoring of non-written content such as imagery or infographics.

o Social Media Monitoring - an online tool to enable the Council to monitor and analyse social media content from a range of social media platforms including, but not limited to, Twitter, LinkedIn, Facebook, blogs and public forums.

o Broadcast Monitoring - Monitoring content on television, radio and online broadcasts that include specified keywords and topics.

o Evaluation and Analysis - The selection, evaluation, and analysis of the results of monitoring through human review or via automated evaluation of data; and

o Social Media Scheduling Tool - to enable the scheduling of planned content across a range of social media platforms including but not limited to Twitter, LinkedIn, Facebook, blogs and other public forums.

Award information

Awarded date

20 September 2023

Contract start date

1 September 2023

Contract end date

31 August 2025

Total value of contract

£70,400

This contract was awarded to 1 supplier.

MELTWATER (UK) LIMITED

Address

Tower Bridge House, London, England, United Kingdom, E1W 1DD

Reference

None

About the buyer

Contact name

Karl Eagles

Address

Darwall Street
Walsall
West Midlands
WS1 1TP
United Kingdom

Telephone

01922 658462

Email

Karl.Eagles@walsall.gov.uk

Website

https://www.walsall.gov.uk/