Published date: 8 April 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 April 2024, 12pm

Contract summary

Industry

  • General public services - 75110000

  • Provision of services to the community - 75200000

Location of contract

England, Scotland, Wales

Value of contract

£224,755

Procurement reference

BTP/CON/453 Extension option one (1)

Published date

8 April 2024

Closing date

2 April 2024

Closing time

12pm

Contract start date

1 August 2024

Contract end date

31 July 2025

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Contract extension option to 31 July 2024 is being utilised.

BTP requires a single supplier to provide a tailored, end to end solution for all language service requirements 24 hours a day, 365 days a year:

• Face to Face Interpretation Services (F2F)
• Translation/Transcription Services (TMS)
• Telephone Interpretation Services (TI)
• British Sign Language (BSL)
• Video Remote Interpreting (VRI)

Provision of interpreters is governed by the Police and Criminal Evidence (PACE) 1984. If a suspect requires an interpreter for interview or the taking of a statement BTP must arrange for one to be present.

The requirement shall also be available to victims of crime and witnesses and during daily / operational contact with members of the public as well as meet BTP's Welsh language translation (WLT) obligations.

As the contract will serve various business areas, in preparation for tendering, a number of business users and stakeholders have been consulted across B Division, C Division, Crime, Fatality Investigations, Justice, Custody, BTPA and Corporate Communications.


Award information

Awarded date

1 June 2022

Contract start date

1 August 2022

Contract end date

31 July 2025

Total value of contract

£72,859,239

This contract was awarded to 1 supplier.

thebigword Group Limited

Address

The Brainworks
Unit 4, Royds Close
Lower Wortley
Leeds
LS12 6LL

Reference

Companies House number: 05551907

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Cynthia Crawford

Address

25 Camden Road
London
NW19LN
England

Telephone

07515332625

Email

cynthia.crawford@btp.police.uk

Website

https://www.btp.police.uk/