Published date: 15 October 2019

Last edited date: 15 October 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 22 November 2019

Contract summary


  • Medical practice and related services - 85120000

Location of contract

North West

Value of contract

£3,000,000 to £5,000,000

Procurement reference


Published date

15 October 2019

Closing date

22 November 2019

Contract start date

1 September 2020

Contract end date

31 August 2023

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (OJEU)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

OJEU (Official Journal of the European Union) procedures are valued above a certain financial threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The current model for delivery of non-surgical therapeutic interventions for adults with gender dysphoria is restricted to a number of Gender Dysphoria Clinics in England, who provide: assessment, diagnosis; overall care coordination; and who deliver or arrange access to psychological interventions and voice and communication therapy; and make recommendations for prescribing of endocrine therapies.

NHS England will commission and directly contract for an early adopter pilot that will evaluate how the service delivered by a specialist Gender Dysphoria Clinic (adults from 17 years of age) can be delivered by a primary care team in a local setting. The primary care team will receive accredited academic and experiential training funded by NHS England. The scope of delivery is expected to be developed on a phased basis to reflect the increased competencies attained through the accredited training programme.

The Trans Health Service will have a formal relationship with a Gender Dysphoria Clinic that is commissioned by NHS England. The Trans Health Service and the Gender Dysphoria Clinic will work together to develop the necessary joint working arrangements for the management of individuals accessing the service.

The Trans Health Service will participate in a formal evaluation of the service over two years.

A briefing event for interested parties will be held on Friday 25th October 2019 at 2:00pm via a Webex Teleconference. Providers wishing to attend the briefing event should register their interest via the In-Tend portal at with the following details:

- name of attendee(s)
- Email address,
- job Title of attendee(s),
- organisation details, including address and contact details.

Sign in details will be circulated to all registered attendees.

This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

More information


Additional text

Interested providers will be able to view this notice via the 'current tenders' list on the e-procurement system In-Tend, available on the following link:

In order to submit a bid, you will need to be registered on the e-procurement system and 'express an interest', and then complete a response as specified within the procurement documents.

On registration, please include at least two contacts to allow for access to the system in times of absence.

The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).

The tendering process will be conducted in accordance with the requirements and flexibilities provided by Articles 74 to 76 of the Directive, and Regulations 74 to 76 of the Regulations. The Authority will run a transparent tender process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or the Treaty on the Functioning of the European Union or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services.

Neither the inclusion of a Bidder selection stage, nor the use of any language or terms found in the Directive or Regulations, nor the description of the procedure voluntarily adopted by the Authority ("Open", "Restricted", "Competitive Procedure with Negotiation", "Competitive Dialogue" or any other description), nor any other indication, shall be taken to mean that the Authority intends to hold itself bound by the Directive or Regulations, save by the provisions applicable to services coming within the scope of Annex XIV of the Directive / Schedule 3 of the Regulations.

The Contracting Authority intends to voluntarily observe the award decision notices provisions and 10 day standstill period described in Regulation 86 of the Regulations. Unsuccessful Bidders will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/application was unsuccessful. Deadline for lodging of appeals should be in accordance with Regulation 87 and Regulation 91 of the Regulations.

About the buyer

Contact name

Chris Fuller


NHS England, Skipton House, 80 London Road


Closing: 22 November 2019