Published date: 5 May 2022
Last edited date: 12 April 2023
This notice was replaced on 12 April 2023
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 12 April 2023)
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
SW1H 0EU
Value of contract
£54,720
Procurement reference
CF-0812300D0O000000rwimUAA1
Published date
5 May 2022
Closing date
29 March 2022
Closing time
12pm
Contract start date
5 April 2022
Contract end date
4 April 2024
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
DHSC Freshdesks Email Ticketing System - GCloud12 Call-Off Contract (2+1+1 = 4 years)
More information
Attachments
-
- DHSC and Freshworks G-Cloud-12-Call-Off-Contract-for Email Ticketing System - Redacted for publication.pdf
- Signed contract
- Redacted Contract
Award information
Awarded date
25 April 2022
Contract start date
5 April 2022
Contract end date
4 April 2024
Total value of contract
£54,720
This contract was awarded to 1 supplier.
Freshworks Inc.
Address
"2950 S. Delaware Street, Suite 201
San Mateo California 94403Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Mr Sanjay Chana
Address
39 Victoria Street, London
Westminster
SW1H 0EU
GB
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