Published date: 24 April 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 2 June 2023, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

United Kingdom

Value of contract

£0

Procurement reference

TOWER001-DN667228-15606517

Published date

24 April 2023

Closing date

2 June 2023

Closing time

12pm

Contract start date

1 April 2024

Contract end date

31 March 2031

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Tower Hamlets is seeking suitably experienced and skilled providers to replace the entire Built Environment platform. The Council is seeking a single contract with a lead implementation partner for all aspects, services, modules, and functionality that is required, this includes:

- Local Land Charges, Planning / Development Management, Building Control, the Local Land and Property Gazetteer, and Street Naming and Numbering.
-The range of functionality within these service areas including document storage & management, image and shape file creation and storage, migration of our historic data, customer access portals and a wide range of customer self-service processes, all officer workflows and service management functionality.
-Link to existing council systems.

Criteria and method statement requirements in the ITT schedules and materials for bidders to complete and includes:

-A single contract with the successful bidder for all the services and systems to meet the functionality requirements.
-The successful bidder will be required to put in place contracts for the supply of any modules / functionality that cannot be delivered through their own systems.
-The Implementation phase will be through a single contract with the successful bidder leading on all aspects of system deployment and integration with the Tower Hamlets and external agency systems required for go-live.

About the buyer

Contact name

Neil Ward

Address

Mulberry Place
5 Clove Crescent, Town Hall
London
E14 2BG
United Kingdom

Telephone

+44 2073645000

Email

Neil.Ward@towerhamlets.gov.uk

Website

http://www.towerhamlets.gov.uk