Published date: 29 October 2021

Last edited date: 29 October 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 3 December 2021, 12pm

Contract summary

Industry

  • Other community, social and personal services - 98000000

Location of contract

West Midlands

Value of contract

£40,000

Procurement reference

Pioneer Group Money Advice Contract

Published date

29 October 2021

Closing date

3 December 2021

Closing time

12pm

Contract start date

1 April 2022

Contract end date

31 March 2024

Contract type

Supply contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Pioneer Housing and Community Group (Pioneer Group) is a registered social housing provider based predominantly in Castle Vale, Birmingham B35. Serving 2400 homes and around 1000 leaseholders, we also make some provision to home owners on the estate to sustain a vibrant and sustainable community.

We work under a number of familiar brands including Castle Vale Community Housing, Pioneer Places and Stockland Green Community Housing. We provide a number of tenancy types, predominantly social rented property, but we also offer homes under shared ownership, market rent, rent to buy arrangements.

We are seeking a partner to deliver our money advice and debt advice services as detailed in the specification document. Interested bidders must be registered with the Financial Conduct Authority (FCA) to provide such services. We are looking for a provider who understands the importance of quality money advice services, delivered face to face and in other ways, and we expect there to be provision to visit customers within their home when necessary.

To apply for this opportunity, you should submit your proposal detailing:
1) How you will meet the requirements in the service level agreement outline
2) The structure of the service/staff numbers etc
3) Details of where you will deliver the services from and how you will ensure you meet the needs of Castle Vale and other residents
4) Links to your website
5) Details of your experience in delivering money advice and debt provision, including named reference details for at least two independent organisations who can comment on your ability to deliver such services. You should provide your express consent for us to contact these providers to obtain references.
6) Your GDPR or similarly named polices and details of (or a link to) your data privacy notice
7) Your equality, diversity and inclusion policy, statement or similar
8) Details of the arrangements you have in place to safeguard vulnerable customers, including the DBS arrangements you have in place for staff involved in delivering this contract
9) Details of your price to deliver services under this contract.
10) Details of your registration with the Financial Conduct Authority to provide such services.

You should also submit your full company details, including the contact name, full address and company registration details. We will seek further details if your application is successful.

The above details should be sent by the closing date to:
Lee Steele, Head of Housing and Customer Services, The Pioneer Group, 11 High Street, Castle Vale, Birmingham B35 7PR or by email to lee.steele@pioneergroup.org.uk

For an informal discussion regarding this opportunity, please contact Lee Steele on 0121 748 8100 (although please note, he will be unavailable between 5th and 19th November)

Please note the £40,000 price quoted is an estimate and is a per annum figure (not a total price for the length of contract)

More information

Attachments

About the buyer

Contact name

Lee Steele

Address

11 High Street
Castle Vale
BIRMINGHAM
B357PR
England

Telephone

0121 748 8100

Email

lee.steele@pioneergroup.org.uk

Website

https://www.pioneergroup.org.uk/