Published date: 2 November 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 9 December 2021, 5pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

London

Value of contract

£1,225,000

Procurement reference

BIP638880758

Published date

2 November 2021

Closing date

9 December 2021

Closing time

5pm

Contract start date

11 April 2022

Contract end date

9 April 2027

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The London Borough of Bexley is seeking a provider to deliver a service for three concessionary travel schemes: Blue Badge parking, Disabled Person's Freedom Pass and Taxi-card applications.
The aim of this contract is to help people with severe mobility problems caused by visible and non-visible ('hidden') disabilities to access goods and services, by allowing them to park close to their destination, travel free on London's public transport, and in licensed taxis at subsidised rates.

The service outcomes required are:
•fair and consistent treatment of Blue Badge, Freedom Pass and Taxi - card applicants
•customer-friendly and clear
•timely and cost-efficient
•resistant to abuse
To facilitate these outcomes, a case management system will be needed that takes advantage of digital opportunities allowing the pathway for automatically eligible clients to be completed in a seamless and timely manner. For non-automatic eligibility the intervention of a mobility expert maybe required

More information

Links

About the buyer

Contact name

SUPPORT TEAM

Address

LONDON BOROUGH OF BEXLEY
CIVIC OFFICES
BEXLEYHEATH
DA6 7AT
UK

Telephone

+442030455137

Email

procurement@bexley.gov.uk