Published date: 17 May 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 March 2023, 11:59pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

West Midlands

Value of contract

£100,080

Procurement reference

04347-2022

Published date

17 May 2023

Closing date

15 March 2023

Closing time

11:59pm

Contract start date

31 March 2023

Contract end date

30 March 2026

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

IT Service Management System

Award information

Awarded date

29 March 2023

Contract start date

31 March 2023

Contract end date

30 March 2026

Total value of contract

£200,000

This contract was awarded to 1 supplier.

FRESHWORKS TECHNOLOGIES UK LIMITED

Address

86-90 Paul Street
LONDON
EC2A 4NE
GB

Reference

Companies House number: 09338697

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Sinead OCallaghan

Address

16 Summer Lane
BIRMINGHAM
B193SD
England

Email

sinead.ocallaghan@wmca.org.uk