Published date: 14 December 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 June 2022, 12am

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England, Wales, Northern Ireland

Value of contract

£145,999.88

Procurement reference

CCRC 69674 - IT BAU

Published date

14 December 2022

Closing date

8 June 2022

Closing time

12am

Contract start date

1 September 2022

Contract end date

31 August 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4.

• Service Desk
• Incident Management
• Service request management
• Security Information and Event Management
• Proactive Care
• 24/7/365 security monitoring
• Technical management services


Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)

Award information

Awarded date

7 July 2022

Contract start date

1 September 2022

Contract end date

31 August 2024

Total value of contract

£145,999.88

This contract was awarded to 1 supplier.

ROCK

Address

27-28 Old Field Road
Bocam Park
Pencoed
Bridgend
CF35 5LJ

Reference

Companies House number: 06583990

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

23 Stephenson Street
BIRMINGHAM
B2 4PH
England

Telephone

01212320877

Email

info@ccrc.gov.uk

Website

www.ccrc.gov.uk