Published date: 5 September 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 3 October 2022, 12pm

Contract summary

Industry

  • Helpdesk and support services - 72253000

Location of contract

United Kingdom

Value of contract

£84,035

Procurement reference

NMC-0604

Published date

5 September 2023

Closing date

3 October 2022

Closing time

12pm

Contract start date

8 November 2022

Contract end date

7 November 2024

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

To provide an easily accessible telephone support line where Registrants, involved in our FtP process, can seek independent support, help and advice. The proposed service should be able to answer calls promptly and be available 24 hours a day, 365 days a year, as required by the NMC and/or client demand. The model of service delivery should allow for scaling up or down to meet the needs of clients.


More information

Previous notice about this procurement

The Provision of Registrant Emotional Support Helpline

  • Opportunity
  • Published 15 July 2022


Award information

Awarded date

8 November 2022

Contract start date

8 November 2022

Contract end date

7 November 2024

Total value of contract

£84,035

This contract was awarded to 1 supplier.

CNLR HORIZONS LIMITED

Address

23 Kensington Square
LONDON
W8 5HN
GB

Reference

Companies House number: 02271807

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

23 Portland Place
LONDON
W1B1PZ
England

Email

Procurement@nmc-uk.org