Published date: 9 January 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 13 January 2020

Contract summary

Industry

  • Software-related services - 72260000

  • Software support services - 72261000

  • Software development services - 72262000

    • Software implementation services - 72263000

    • Software supply services - 72268000

Location of contract

RH10 1UZ

Value of contract

£0

Procurement reference

CRBC - 029342

Published date

9 January 2020

Closing date

13 January 2020

Contract start date

20 July 2020

Contract end date

19 July 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Crawley Homes, a department within Crawley Borough Council, provides management and maintenance services to residential, commercial and public buildings in and around Crawley, including the Council's housing stock, as well as other housing-related services. The Council wishes to procure a new housing management solution that will be used by Crawley Homes to manage and support the following key business areas:

o Reporting
o Tenancy Management
o ASB
o Rent, Arrears and Service Charge Processes
o Repairs
o Voids and Lettings including Garages
o Property Cleansing and Clearance
o Asset Management
o Contact Management including Complaints
o Right to Buy and Right to Buy back
o Leasehold Management, including Section 20 processes

The new system will be a fully supplier-hosted system based on open technologies enabling interface/integration with other systems, both in and outbound.

The contract will be for an initial six (6) years including implementation with the possibility to extend for up to an additional forty-eight (48) months.

More information

Links

Additional text

This tender is to be completed electronically using the SE Shared Services Procurement eSourcing portal.

https://www.sesharedservices.org.uk/esourcing/opportunities

The SE Shared Services eSourcing portal provides a web-based tool that provides a simple, secure and efficient means for managing tendering and quotation activities reducing the time and effort required for both buyers and Potential Bidders. The portal allows for tender clarifications and submitting your bid electronically.

In order to bid for this opportunity you will need to register your company on the SE Shared Services portal.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Proc Urement (HMDC)

Address

The Boulevard
Crawley
West Sussex
RH10 1UZ
United Kingdom

Telephone

01403 215299

Email

procurement@horsham.gov.uk