Published date: 3 October 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 August 2025, 12pm

Contract summary

Industry

  • Interpretation services - 79540000

Location of contract

East of England

Value of contract

£335,112

Procurement reference

tender_506975/1518038

Published date

3 October 2025

Closing date

5 August 2025

Closing time

12pm

Contract start date

1 November 2025

Contract end date

31 October 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Contracting Authority (NHS Mid and South Essex Integrated Care Board) has awarded a Call-Off Contract for provision of a Translation Services - Primary Care in accordance with the Public Contracts Regulations 2015 (which are the regulations under which the Framework Agreement was established prior to Procurement Act 2023 coming into force (24th Feb 2025)), using via a compliant Call-Off under the NHS North of England Commercial Procurement Collaborative - Language Services Framework Agreement (NOE.0583) under Lot 1A - Managed Services.

As a result of the evaluation undertaken in accordance with the Framework Guidance and Rules, Language Empire Ltd - was selected as Preferred Bidder for provision of Language Services Lot 1A Managed Service - All other regions, specifically for Primary Care within Mid and South Essex. The scope of this service includes:

- Face to Face Interpretation Services - Spoken
- Face to Face Interpretation Services - Non-Spoken
- Telephone Interpretation Services
- Video Interpretation Services - Spoken
- Video Interpretation Services - Non-Spoken
- Translation, Transcription and Additional Services

The contract commences 01st November 2025 and expires 31st October 2028. The aggregate contract value awarded is £335,112 by Will (£111,704 per annum).

The Procurement Act guidance (Guidance: transitional and saving arrangements (HTML) - GOV.UK) states that any contracts awarded through a framework agreement under the previous legislation will continue to be managed in accordance with that legislation. As such, this call-off contract awarded under NHS North of England Commercial Procurement Collaborative - Language Services Framework Agreement (NOE.0583) under Lot 1A - Managed Services. that was established on 02/01/2024 under the PCR 15 will continue to require publication of the relevant notices for that framework under the PCR 15 until the call-off contract is terminated (for whatever reason), even if the framework itself has ended. This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least £30,000 inclusive of VAT in accordance with the PCR 15.

Award information

Awarded date

23 September 2025

Contract start date

1 November 2025

Contract end date

31 October 2028

Total value of contract

£335,112

This contract was awarded to 1 supplier.

Language Empire Ltd

Address

Empire House, College Road, Rochdale, England, OL12 6AE

Reference

Companies House number: 05535464

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

NHS Mid and South Essex Integrated Care Board

Address

Phoenix House Christopher Martin Road
Basildon, Essex
SS14 3HG
England

Email

esther.pettigrew@attain.co.uk