Published date: 17 February 2022
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Computer back-up services - 72910000
Location of contract
West Midlands
Value of contract
£77,634
Procurement reference
PD-639 Salesforce restore & backup
Published date
17 February 2022
Closing date
22 September 2021
Closing time
12pm
Contract start date
6 December 2021
Contract end date
5 December 2024
Contract type
Service contract
Procedure type
Other: Closed procedure
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The University's requirement to procure and embed a backup and restore tool within our Salesforce CRM ecosystem has arisen from inside the University's Student Engagement Programme (SEP).
The Student Engagement Programme (SEP) is modernising our end-to-end student experience from those making initial pre-arrival enquiries all the way through to alumni.
This is a business-led transformation with the student at the centre which will be enabled by Salesforce - a Customer Relationship Management Solution. This solution is helping us to replace legacy technical solutions which have largely been developed in-house. Therefore, as we move away from reliance on our legacy toolset and over to a Salesforce based CRM, we need to consider other aspects of our CRM business and technical capability, such as this requirement for a data backup and restore tool that will sit tight with our Salesforce platform.
Award information
Awarded date
6 December 2021
Contract start date
6 December 2021
Contract end date
5 December 2024
Total value of contract
£77,600
This contract was awarded to 1 supplier.
Ownbackup
Address
940 Sylvan Ave., Englewood Cliffs, NJ 07632
Reference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Virlyn c Miller
Address
PRIORY STREET
COVENTRY
CV15FB
England
Telephone
024 7688 7688
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Closing: 22 September 2021, 12pm
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