Published date: 19 October 2021

This notice was replaced on 24 February 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 24 February 2022)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England

Value of contract

£300,000

Procurement reference

TORB001-DN576158-11343566

Published date

19 October 2021

Closing date

16 November 2021

Closing time

12pm

Contract start date

10 December 2021

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

This Tender process is being undertaken by Torbay Council on behalf of SWISCo Ltd , a company wholly owned by the Council.
Since the formation of the Company in July 2020, SWISCo Ltd have developed a very progressive business plan with an emphasis on business change, highlighting real opportunities to improve the quality of service for our customers and overall business efficiency.
SWISCo's Mission is 'Making Torbay the best place to live, work and play' and our Values are 'Safety First, Customer Focused, Empower, Collaborate, Innovation, Social Responsibility, Growth and Process Driven'.
An essential part of how we meet our Mission and embed our Values is the Systems and Processes we use to impact Business Performance, effect Business Change, to become outcome-focused and discharge important statutory duties and responsibilities for the Council.
SWISCo currently operates JVC legacy software systems. To implement the step change that we have embedded in our business plan we need new systems to meet the demands of our growing business.
SWISCo are seeking a hosted management system to support their delivery of efficient and effective Waste and Recycling Services.


More information

Additional text

Full Access to Documents
In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk
In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Word and Excel format Documents for completion and submission.


About the buyer

Contact name

Joanna Pascoe

Address

Torbay Council Town Hall
Castle Circus
Torquay
TQ1 3DR
United Kingdom

Telephone

+44 1803208517

Email

joanna.pascoe@torbay.gov.uk

Website

http://www.torbay.gov.uk/