Published date: 24 June 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 8 July 2021, 12pm

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

  • Research services - 73110000

  • Market research services - 79310000

    • Marketing management consultancy services - 79413000

Location of contract

Any region

Value of contract

£0 to £25,000

Procurement reference

MT223182

Published date

24 June 2021

Closing date

8 July 2021

Closing time

12pm

Contract start date

30 July 2021

Contract end date

29 January 2022

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Qualitative research with domestic energy customers to understand their views and understanding of credit balances to understand preferences around over payments of direct debits and explore the option for suppliers to refund any surplus over payment


More information

Links


About the buyer

Contact name

Anoka Kostovska

Address

10 South Colonnade
Canary Wharf
London
E14 4PU
England

Telephone

+44 2079017000

Email

Anoka.Kostovska@ofgem.gov.uk

Website

http://www.ofgem.gov.uk