Published date: 26 July 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 May 2023, 11:59pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

England

Value of contract

£0

Procurement reference

DORST001-DN661947-52302102

Published date

26 July 2023

Closing date

2 May 2023

Closing time

11:59pm

Contract start date

1 June 2023

Contract end date

31 March 2032

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Home Care is the provision of person-centred personal care to improve an Individual's quality of life, enabling
them to remain living in their own home and achieve their specified outcomes. Home Care is not about doing
things for people in a way that increases dependency, but about supporting people to do things for themselves
as far as they are able. Home Care should be seen as an opportunity to build on the Individual's skills and
confidence to improve their independence and not as a long-term solution where possible.
Home Care Services will be available 7am to 10pm seven (7) days per week, fifty-two (52) weeks of the year
including public holidays. Providers are required to offer flexibility of timing to reflect a person-centred approach
to the provision of services and not only based on Provider availability.
The Provider will have systems in place to respond to referrals received at weekends and bank holidays, and for
Care and Support Packages to commence at weekends and bank holidays, with staff available to carry out risk
assessments etc. to ensure prompt service delivery.
The Provider will be committed to delivering Services and will not terminate the delivery of the Call-Off
Agreement where the Individual's outcomes are still unmet without agreement with the Commissioners.
The Provider must ensure that the Individual is able to achieve and maintain a maximum level of independence
and self-care. As such, the Provider will adopt policies that support a principle of empowering support to ensure
that Provider staff do not foster Individual dependency.
The Provider will deliver services at short notice to provide additional support if the Individual is in a crisis,
including out of hours.
The Provider will ensure that all policies and procedures are current, with staff understanding and applying their
content in practice.
The Provider is required to ensure that Individuals are supported to achieve the broad outcomes listed in the
Service Specification (Section 5) and all personal outcomes agreed in the Care and Support Plan or the Health
outcome plan.
Home Care will be used to enable Individuals to live as independently as possible, and with dignity; it should not
be done to the Individual but with the Individual. Providers will adopt a Strengths-Based approach to achieve
this.
The Home Care provision's approach is one of adaptability, regular reviews and change to meet needs. Home
Care should not automatically be seen as being for life but should aim to create independency jointly with
Individuals and to reduce levels of care depending on eligibility and outcomes that is proportionate and safe.


Award information

Awarded date

26 July 2023

Contract start date

1 August 2023

Contract end date

31 March 2032

Total value of contract

£187,583,000

This contract was awarded to 17 suppliers.

Adriel Supported Living Care Ltd

Address

431 Ashley Road, Poole, Dorset, BH14 0AX, United Kingdom

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Agincare Live in Care Services Ltd - Dorset

Address

Agincare House, Admiralty Buildings, Castletown, Portland, Dorset, DT5 1BB, United Kingdom

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Candlelight Homecare Services Ltd

Address

Candlelight House, King St, Glastonbury, Somerset, BA6 9JY, United Kingdom

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Care247solutions

Address

42,Percy St, Swindon, Swindon, Wiltshire, SN2 2az, United Kingdom

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

CYNOSURE HEALTH CARE LTD

Address

Office S11, Moulton Park Business C, Redhouse Road, Northampton, Northamptonshire, NN3 6AQ, United Kingdom

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Edith Healthcare Limited

Address

76 Melbury Avenue, Poole, Dorset, BH12 4EW, United Kingdom

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Eleanor Nursing and Social Care

Address

Eleanor House, 404 Lewisham High Street, Lewisham, Kent, SE13

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

GLOBAL HOUSE

Address

1 COTSWOLD CLOSE, BEXLEYHEAT, KENT, Kent, DA7 6ST,

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Heartfelt Care Yeovil and Sherborne Ltd

Address

20 Penn Hill, PENN, Yeovil, Somerset, BA20 1SF. United Kingdom.
First Floor, 11 High Street, Yeovil, Somerset, BA20 1RG, United Kingdom.

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Nayberle Ltd

Address

9 Bub Lane, Christchurch, Dorset, BH23 3NF, United Kingdom

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

OptimalCarePlus Ltd

Address

100 Amesbury road, Dagenham, Essex, rm9 6ad, United Kingdom

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Pathways Care

Address

323 Eastwood Road, Rayleigh, Essex, SS6 7LH, United Kingdom

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Premier Care Dorset Limited

Address

Peartree Business Centre, Cobham Road, Ferndown, Dorset,

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

SafetyNet Care Limited

Address

29 Pioneer Way, Bicester, Oxford, Oxfordshire, OX26 1BF,

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Silverstars Care

Address

10-11 The Old Glove Factory, Bristol Road, Sherborne, Dorset, DT9 4HP

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

SuppLiCan Care and Support

Address

Discovery Court Business Centre, 551-553 Wallisdown Road, Poole, Dorset, BH12 5AG

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Team Brain Injury Support

Address

Surety House, Old Redbridge, Southampton, Hampshire, SO15 0NE

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Greg Jackson

Address

Dorset Council
County Hall, Colliton Park
Dorchester
DT1 1XJ
England

Telephone

+44 1305225093

Email

gregory.jackson@dorsetcouncil.gov.uk

Website

https://www.dorsetcouncil.gov.uk