Published date: 26 July 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Health and social work services - 85000000
Location of contract
England
Value of contract
£0
Procurement reference
DORST001-DN661947-52302102
Published date
26 July 2023
Closing date
2 May 2023
Closing time
11:59pm
Contract start date
1 June 2023
Contract end date
31 March 2032
Contract type
Service contract
Procedure type
Other
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Home Care is the provision of person-centred personal care to improve an Individual's quality of life, enabling
them to remain living in their own home and achieve their specified outcomes. Home Care is not about doing
things for people in a way that increases dependency, but about supporting people to do things for themselves
as far as they are able. Home Care should be seen as an opportunity to build on the Individual's skills and
confidence to improve their independence and not as a long-term solution where possible.
Home Care Services will be available 7am to 10pm seven (7) days per week, fifty-two (52) weeks of the year
including public holidays. Providers are required to offer flexibility of timing to reflect a person-centred approach
to the provision of services and not only based on Provider availability.
The Provider will have systems in place to respond to referrals received at weekends and bank holidays, and for
Care and Support Packages to commence at weekends and bank holidays, with staff available to carry out risk
assessments etc. to ensure prompt service delivery.
The Provider will be committed to delivering Services and will not terminate the delivery of the Call-Off
Agreement where the Individual's outcomes are still unmet without agreement with the Commissioners.
The Provider must ensure that the Individual is able to achieve and maintain a maximum level of independence
and self-care. As such, the Provider will adopt policies that support a principle of empowering support to ensure
that Provider staff do not foster Individual dependency.
The Provider will deliver services at short notice to provide additional support if the Individual is in a crisis,
including out of hours.
The Provider will ensure that all policies and procedures are current, with staff understanding and applying their
content in practice.
The Provider is required to ensure that Individuals are supported to achieve the broad outcomes listed in the
Service Specification (Section 5) and all personal outcomes agreed in the Care and Support Plan or the Health
outcome plan.
Home Care will be used to enable Individuals to live as independently as possible, and with dignity; it should not
be done to the Individual but with the Individual. Providers will adopt a Strengths-Based approach to achieve
this.
The Home Care provision's approach is one of adaptability, regular reviews and change to meet needs. Home
Care should not automatically be seen as being for life but should aim to create independency jointly with
Individuals and to reduce levels of care depending on eligibility and outcomes that is proportionate and safe.
Award information
Awarded date
26 July 2023
Contract start date
1 August 2023
Contract end date
31 March 2032
Total value of contract
£187,583,000
This contract was awarded to 17 suppliers.
Adriel Supported Living Care Ltd
Address
431 Ashley Road, Poole, Dorset, BH14 0AX, United Kingdom
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Agincare Live in Care Services Ltd - Dorset
Address
Agincare House, Admiralty Buildings, Castletown, Portland, Dorset, DT5 1BB, United Kingdom
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Candlelight Homecare Services Ltd
Address
Candlelight House, King St, Glastonbury, Somerset, BA6 9JY, United Kingdom
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Care247solutions
Address
42,Percy St, Swindon, Swindon, Wiltshire, SN2 2az, United Kingdom
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
CYNOSURE HEALTH CARE LTD
Address
Office S11, Moulton Park Business C, Redhouse Road, Northampton, Northamptonshire, NN3 6AQ, United Kingdom
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Edith Healthcare Limited
Address
76 Melbury Avenue, Poole, Dorset, BH12 4EW, United Kingdom
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Eleanor Nursing and Social Care
Address
Eleanor House, 404 Lewisham High Street, Lewisham, Kent, SE13
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
GLOBAL HOUSE
Address
1 COTSWOLD CLOSE, BEXLEYHEAT, KENT, Kent, DA7 6ST,
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Heartfelt Care Yeovil and Sherborne Ltd
Address
20 Penn Hill, PENN, Yeovil, Somerset, BA20 1SF. United Kingdom.
First Floor, 11 High Street, Yeovil, Somerset, BA20 1RG, United Kingdom.Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Nayberle Ltd
Address
9 Bub Lane, Christchurch, Dorset, BH23 3NF, United Kingdom
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
OptimalCarePlus Ltd
Address
100 Amesbury road, Dagenham, Essex, rm9 6ad, United Kingdom
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Pathways Care
Address
323 Eastwood Road, Rayleigh, Essex, SS6 7LH, United Kingdom
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Premier Care Dorset Limited
Address
Peartree Business Centre, Cobham Road, Ferndown, Dorset,
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
SafetyNet Care Limited
Address
29 Pioneer Way, Bicester, Oxford, Oxfordshire, OX26 1BF,
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Silverstars Care
Address
10-11 The Old Glove Factory, Bristol Road, Sherborne, Dorset, DT9 4HP
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
SuppLiCan Care and Support
Address
Discovery Court Business Centre, 551-553 Wallisdown Road, Poole, Dorset, BH12 5AG
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
Team Brain Injury Support
Address
Surety House, Old Redbridge, Southampton, Hampshire, SO15 0NE
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Greg Jackson
Address
Dorset Council
County Hall, Colliton Park
Dorchester
DT1 1XJ
England
Telephone
+44 1305225093
gregory.jackson@dorsetcouncil.gov.uk
Website
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Closing: 2 May 2023, 11:59pm
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