Published date: 7 December 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 21 December 2018

Contract summary

Industry

  • Financial consultancy, financial transaction processing and clearing-house services - 66170000

  • Research consultancy services - 73210000

Location of contract

London

Value of contract

£0 to £40,000

Procurement reference

20181207163045-5255

Published date

7 December 2018

Closing date

21 December 2018

Contract start date

21 January 2019

Contract end date

21 April 2019

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The purpose of this Invitation to Tender is to establish a contract for a consultation on NS&I's Digital Capability.

This consultation will be on behalf of the Digital Experience team within NS&I's Retail directorate. It will set out a strategic vision for the team:
- The vision of good for digital first NS&I customer experiences
It will also deliver guidelines defining how we apply our burgeoning digital capabilities to assure that:
- Our experiences are legacy-free and digital-first
- Our experiences are truly customer-centric and meet customer needs

Minimum requirements:
In order to be eligble for consideration, bidders must as a minimum, demonstrate:

- Two brief case study examples of your experience in the retail digital banking field particularly in relation to banking start-ups and challengers.
- A track record of providing thought leadership to challenger banks.
- Previous experience with retail financial services clients


More information

Links


About the buyer

Contact name

Malcolm Edwards

Address

1 Drummond Gate
London
SW1V 2QX
ENG

Email

malcolm.edwards@nsandi.com