Published date: 19 January 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 November 2023, 12am

Contract summary

Industry

  • Software implementation services - 72263000

Location of contract

CV1 5RR

Value of contract

£0 to £159,840

Procurement reference

COV-17880

Published date

19 January 2024

Closing date

29 November 2023

Closing time

12am

Contract start date

8 January 2024

Contract end date

7 January 2027

Contract type

Service contract

Procedure type

Other: G-Cloud 13

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Contract for a partner to deliver the replacement of the Council's existing contact centre telephony platform.

The contract has been awarded via G-Cloud 13.

Award information

Awarded date

29 November 2023

Contract start date

8 January 2024

Contract end date

7 January 2027

Total value of contract

£159,840

This contract was awarded to 1 supplier.

TTEC CONSULTING (UK) LIMITED

Address

6 BRAID COURT,LAWFORD ROAD
CHISWICK
London
W4 3HS
GB

Reference

Companies House number: 03424866

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Procurement Services

Address

Council House,Earl Street
COVENTRY
CV15RR
England

Telephone

02476831163

Email

procurement.services@coventry.gov.uk