Published date: 3 January 2023

This notice was replaced on 3 January 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 3 January 2023)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Helpdesk and support services - 72253000

Location of contract

LS1 4BJ

Value of contract

£52,000 to £60,000

Procurement reference

CF-1254300D0O000000rwimUAA

Published date

3 January 2023

Closing date

13 December 2022

Closing time

1pm

Contract start date

5 January 2023

Contract end date

4 January 2024

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

A web-based incident/ticket management system to handle support tickets for Leadership Academy programmes & offers.

More information

Attachments

Award information

Awarded date

9 January 2023

Contract start date

5 January 2023

Contract end date

4 January 2024

Total value of contract

£51,831.15

This contract was awarded to 1 supplier.

HelpScout

Address

177 Huntington Ave, ste 1703 PMB 78505, MA 02115-315

Reference

None

About the buyer

Contact name

Jon Richards

Address

Wellington House
London
SE1 8UG
United Kingdom

Email

england.commercialqueries@nhs.net