Published date: 2 July 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
Yorkshire and the Humber
Value of contract
£1,482,221
Procurement reference
20240702125903-104130
Published date
2 July 2024
Closing date
18 March 2024
Closing time
12am
Contract start date
1 April 2024
Contract end date
31 March 2028
Contract type
Service contract
Procedure type
Direct award
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The 'service wrap' is IT support services, which are listed below, in which the member of staff has reported an IT issue via the Council's help desk and the help desk has escalated to the supplier to investigate/manage. The monthly fee is based on a pre-set agreed service volume (270 incidents in a month) which is reviewed quarterly. Where this results in more than a 5% tolerance additional fees are applied. There is also a reduction whereby less than 5%. The decision taken to award this contract was made on 18/03/2024 . The contract award was made as a Call Off from Crown Commercial Services, reference - OPP-3717738 using Key Criteria Search which resulted in a single supplier.
More information
Links
Award information
Awarded date
2 July 2024
Contract start date
1 April 2024
Contract end date
31 March 2028
Total value of contract
£1,482,221
This contract was awarded to 1 supplier.
Specialist Computer Centres (SpCC)
Address
20 Westwood Ave
Tyseley
Birmingham
B11 3RZReference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Address
Town Hall, Pinstone Street,
Sheffield
S1 2HH
ENG
daniel.rushton@sheffield.gov.uk
Website
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Closing: 18 March 2024, 12am
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