Published date: 9 December 2016

This notice was replaced on 4 May 2017

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 4 May 2017)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North West

Value of contract

£1

Procurement reference

16 040

Published date

9 December 2016

Closing date

18 January 2017

Contract start date

1 March 2017

Contract end date

28 February 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Cheshire Homechoice Partnership (CHC) is procuring a contract for the supply and implementation of an Application, Allocations and Choice Based Lettings (CBL) Solution to enable effective management of the housing register and improve efficiency within the Partner's allocations and new tenancies teams. The objective of the project is to improve the partner's overall performance on void turnaround and the local authority's assessment of applications through process efficiency improvements.

Cheshire Homechoice is a Choice Based Lettings partnership of:
• Cheshire East Council
• Peaks & Plains Housing Trust
• Plus Dane Housing
• Wulvern Housing
In addition to a growing number of sub-partner registered providers.

Submissions must be received via The Chest

https://www.The-Chest.org.uk

Please note you are required to register, express an interest, download the Request For Quotation (RFQ) documentation and upload the completed RFQ documentation by below deadline.

More information

Additional text

The required solution will need to:
• Improve efficiency through reduction or removal of manual, repetitive administrative tasks such as verification and shortlisting
• Replace the pre-tenancy interview with a self-serve online form sent to applicant when an offer is made
• Improve the quality and functionality of the customer experience and CBL advert
• Provide a system with greater flexibility for implementing policy and procedure changes
• Offer customers an applications and allocations system that is fair open and easy to use, with minimum intervention from staff
• To deliver housing options advice
• To provide a caseload management system for homelessness and homelessness preventions cases
• To attract new customers to areas of low demand and to reduce void times for harder to let properties

About the buyer

Contact name

Michael Ashworth

Address

Cheshire East Council, Westfields
Middlewich Rd
Sandbach
CW11 1HZ
England

Telephone

01270 686953

Email

michael.ashworth@cheshireeast.gov.uk