Published date: 3 November 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 28 October 2025, 12am

Contract summary

Industry

  • Facilities management services - 79993100

Location of contract

London

Value of contract

£14,180,000

Procurement reference

BIP991590378

Published date

3 November 2025

Closing date

28 October 2025

Closing time

12am

Contract start date

1 November 2025

Contract end date

31 October 2030

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Natural History Museum wishes to appoint an experienced company to provide comprehensive soft services maintenance and project works for the Cleaning, Grounds Maintenance, Waste Management, Logistical Support and Pest Control, incorporating the public health and physical visitor spaces contained within the Natural History Museum estate.

More information

Links

Award information

Awarded date

28 October 2025

Contract start date

1 November 2025

Contract end date

31 October 2030

Total value of contract

£14,180,000

This contract was awarded to 1 supplier.

Total Support Services Ltd

Address

Lynwood House
Crofton Road
Orpington
BR6 8QE

Reference

None

Supplier is SME?

No

About the buyer

Address

Cromwell Road
London
SW7 5BD
UK

Telephone

+442079426046

Email

c.higgins@nhm.ac.uk