Published date: 8 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 March 2025, 12pm

Contract summary

Industry

  • Customer Relation Management software package - 48445000

Location of contract

E20 1JN

Value of contract

£32,027,381.44

Procurement reference

CF-0026200D8d000009sg5IEAQ

Published date

8 July 2025

Closing date

31 March 2025

Closing time

12pm

Contract start date

21 July 2025

Contract end date

20 July 2030

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

CRM contract for an initial term of five years with a further five years potential extension

Award information

Awarded date

4 July 2025

Contract start date

21 July 2025

Contract end date

20 July 2030

Total value of contract

£32,027,381.44

This contract was awarded to 1 supplier.

Salesforce UK Limited

Address

Salesforce Tower, 110 Bishopsgate, London, EC2N 4AY

Reference

None

About the buyer

Contact name

FCA Procurement

Address

12 Endeavour Square
London
E20 1JN
UK

Telephone

0207 066 1000

Email

fcaprocurement@fca.org.uk