Published date: 6 May 2021

This notice was replaced on 6 January 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 6 January 2022)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Damage or loss insurance services - 66515000

Location of contract

Any region

Value of contract

£200,000

Procurement reference

tender_265946/959048

Published date

6 May 2021

Closing date

7 June 2021

Closing time

2pm

Contract start date

1 August 2021

Contract end date

31 July 2026

Contract type

Service contract

Procedure type

Other: Open (FTS)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The current contract relates to the provision of motor vehicle loss or damage claims services
to the BBC in respect of BBC insured vehicles in the UK including:-
a) the management of recovery and repair of BBC owned/leased vehicles which have been
damaged.
b) recording of claims, checking of claims paperwork and where appropriate settlement of
repair invoices in respect of loss or damage to short term hires, demonstration or loaned
vehicles insured by the BBC.
c) administration and resolution of vehicle loss or damage cases including those of vehicles
stolen and not recovered.
d) recovery of BBC uninsured losses related to vehicle loss or damage, excluding personal
injury and non-vehicle property.
e) a new potential additional service to include the handling all third party claims against the
BBC. This is currently done under a separate BBC claims handling contract

The initial contract term will be 3 years with options to extend for a maximum of 24 additional months in two 12 month periods.

More information

Links

Additional text

Please register your interest in this project by taking the following steps: 1 - Register your
company on the Jaggaer e-Tendering portal (this is only required once): 1.1 Go to
https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept
the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user
details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender:
2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all
Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to
any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 -
Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into
your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You
can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details'
box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can
choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining).
3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any
clarification. 3.3 - Note the deadline for completion, and then follow the onscreen
instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions
for you to perform (there is detailed online help available). 3.4 You must then submit your
reply using the 'Submit Response' button at the top of the page. If you require any further
assistance, please consult the online help, or contact the Jaggaer e-Tendering help desk.

About the buyer

Contact name

Kevin Waters

Address

Broadcasting House, Portland Place
London
W1A 1AA
England

Email

kevin.waters@bbc.co.uk