Published date: 5 August 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 16 June 2025, 5pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

West Midlands, London, South East, South West, Wales

Value of contract

£2,317,226

Procurement reference

tender_500651/1505197

Published date

5 August 2025

Closing date

16 June 2025

Closing time

5pm

Contract start date

1 September 2025

Contract end date

31 August 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

1. Deep Integrated and Bespoke Solution:

Redcentric successfully designed, migrated and implemented IOPC's comprehensive network and data centre solution. This includes managed site-to-site and client VPNs, resilient internet access, critical firewall configurations, and continuous monitoring. These services are fully integrated across the IOPC Farnborough and Corsham Crown Hosting data centres, supporting both production and disaster recovery environments. The solution is uniquely tailored to IOPC's specific architecture and operational requirements.

2. Maintaining Operational Resilience and Continuity

Operational resilience is fundamental to IOPC's services and is intrinsically embedded within the existing solution. Redcentric established automated failover between our data centres, configured secure MPLS connectivity, and implemented live replication services, all of which are actively supporting IOPC's business-as-usual operations. Transitioning these highly complex and interconnected services to a new provider would necessitate dismantling and revalidating live configurations, significantly increasing the risk of widespread system outages or degraded service performance. Any switch would also risk the loss of critical configuration knowledge and jeopardise existing fail-safe mechanisms due to the intricate nature of the setup.

3. Incompatibility with Existing Infrastructure and Investment

The IOPC has made substantial investment in equipment and service integrations that are intrinsically linked to RedCentric systems and operational frameworks. introducing a new supplier at this stage would require reverse-engineering a live, bespoke solution. This would not only incur significant duplicative costs for infrastructure and re-implementation but also render parts of the existing estate incompatible or redundant. Such a change would undermine the value of the solution already delivered, severely disrupt essential business operations, and delay the realisation of long-term efficiencies envisaged in our original disaggregation strategy.

4. Unacceptable Risk of Service Disruption:

A procurement reset, and the introduction of a new supplier would pose an unacceptable risk of service disruption, critical configuration conflicts, and a breakdown in operational continuity due to the need to reverse-engineer and replace a live, highly customised and deeply embedded technical solution.

Award information

Awarded date

16 June 2025

Contract start date

1 September 2025

Contract end date

31 August 2028

Total value of contract

£2,317,226

This contract was awarded to 1 supplier.

Redcentric Solutions Limited

Address

Central House, Beckwith Knowle, Harrogate HG3 1UG

Reference

Companies House number: 1765804264

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

10 South Colonnade, Canary Wharf
London
E14 4PU
England

Email

procurement@policeconduct.gov.uk