Published date: 30 January 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 14 February 2020

Contract summary

Industry

  • Terminals - 31224500

Location of contract

Yorkshire and the Humber

Value of contract

£20,000

Procurement reference

4002

Published date

30 January 2020

Closing date

14 February 2020

Contract start date

1 April 2020

Contract end date

31 March 2022

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

South Yorkshire Passenger Transport Executive (SYPTE) operates a number of transport interchanges across South Yorkshire. Customers use interchanges to catch bus services across the county as well as connecting with train and tram services in some interchanges. As well as transport services the interchanges provide additional facilities such as toilets, customer service desks, information services, shops and seating areas / shelters.

It is important that, as an organisation, we measure how these services are being delivered and understanding customers experiences and satisfaction levels is an important part of this. SYPTE is therefore looking to appoint a contractor to collect and analyse date on customer satisfaction via feedback terminals located at transport interchanges. This contract will be for a 2-year period with a maximum total budget of £20,000.


More information

Additional text

Documents for this tender can be obtained from www.sypte.co.uk/WhatWeDo/Contracts


About the buyer

Address

11 Broad Street West
SHEFFIELD
S12BQ
England

Email

tendering@sypte.co.uk