Published date: 20 March 2023
Last edited date: 2 May 2023
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Recording systems and exploration devices - 33120000
Software package and information systems - 48000000
Maintenance and repair of office machinery - 50310000
Health and social work services - 85000000
Location of contract
North West
Value of contract
£21,000,000 to £56,000,000
Procurement reference
KH/ACS/LCC/20/1063
Published date
20 March 2023
Closing date
3 May 2023
Closing time
10am
Contract start date
1 November 2023
Contract end date
31 October 2028
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Lancashire County Council (LCC) wishes to procure a Technology Enabled Service (TEC). LCC intends to transform its traditional, reactive, telecare response service into a technology enabled care service, fit for the digital future. It is an ambitious commission that will introduce new and innovative technologies and digital approaches which enhance the experience and the outcomes for local people. This commission will significantly widen the scope of the current telecare service to become all age, preventive, proactive and fully integrated with the falls lifting service and the Lancashire and South Cumbria shared care record.
The Provider will deliver each of the following core service elements:
1. Assessment;
2. Procurement, purchase and lease of TEC equipment;
3. Installation, maintenance, repair, equipment collection and recycle;
4. Continuous innovation and service development;
5. Training and awareness raising for social care and health practitioners;
6. TEC monitoring;
7. A mobile responder service;
8. A falls lifting service; and
9. Data collection and analysis.
The Provider will work in partnership with the Commissioners to ensure the new service is embedded in practice. They will deliver training, raise awareness and employ Digital Ambassadors to enable the uptake of new technologies. Please refer to specification for full requirements of the service.
Tender Briefing
The Authority is offering a briefing for Tenderers as detailed in the Timetable. All Tenderers are recommended to attend.
Wednesday 29th March 10am-12pm Virtual Meeting
Please confirm who will be representing your organisation (name and status) by 5pm Wednesday 28th March 2023 by registering a place via email to caphprocurement@lancashire.gov.uk using ref: TEC Tender Briefing.
Please send any questions as a clarification request three days before the briefing to ensure they can be answered at the briefing using the messaging function on the Authority's e-tender portal Oracle Fusion. All clarification requests and the Authority's responses will be published on the e-tender portal on the clarification log. Any clarification requests received after the tender briefing will be responded to by the Authority via the published clarification log.
About the buyer
Contact name
Kirsty Harrison
Address
Fishergate
Preston
PR18XJ
England
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Closing: 3 May 2023, 10am
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