Published date: 3 November 2022

Closed early engagement


Closing date: 18 November 2022

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Procurement reference

CORNWALL001-DN641154-43156869

Published date

3 November 2022

Closing date

18 November 2022

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Cornwall Council is conducting a soft market assessment to gain an understanding of Enterprise Service Management Systems currently available.
At this stage Cornwall Council wish to explore at a high level what products are available on the market to compare functionality and costs

The current solution is an on-premise system, however there is also a preference to move towards an externally hosted SaaS platform.
It is intended that the responses supplied will enable the Council to develop a business proposal. Any such proposal would be subject to the development and approval of a business case, and, as such, this exercise implies no commercial commitment. This is not a formal tender document.

Participation of this soft market assessment will not prejudice suppliers participating in any future procurement.

If you are interested in this area of service provision and also helping with our assessment of the market, please complete the "Information Required" section on the Word document found on the Proactis Due North system below, along with any additional information you consider to be relevant and return this via the Due North system by 14:00 on Friday the 18th of November 2022

https://procontract.due-north.com
DN641154
Enterprise Service Management System - RFI


About the buyer

Contact name

Nick Brown

Address

County Hall
Treyew Road
Truro
TR1 3AY
England

Telephone

+44 1872323265

Email

nick.brown@cornwall.gov.uk

Website

http://www.cornwall.gov.uk