LPP IM&T IT Managed Service (Lot 9) Further Competition: Provision of IT Services

Contract summary

Industry

• IT services: consulting, software development, Internet and support - 72000000

Location of contract

South East

Value of contract

£16,549,132.78

Procurement reference

DN657203

Published date

10 August 2023

Closing date

6 April 2023

Closing time

12pm

Contract start date

16 December 2023

Contract end date

15 December 2033

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

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Description

The Council entered into a contract with BT in December 2015 for the delivery of IT services. The scope and term of the contract was extended in September 2017 until December 2023. The contract cannot be further extended.

IT services provided under the contract include:
• Service Integration and Service Management
• Help/service desk
• User/desktop support
• Connectivity (WAN, LAN, Wi-Fi, Mobile, Telephony)
• IT infrastructure support
• Data centre support
• Asset management and Procurement
• Line of Business System Support - it is intended to bring this element back inhouse.

These are core services which the Council will continue to require. The contract value is estimated to be £25 million, for a contract duration of five years commencing 16th December 2023 with the option of extending for a further five years.

In order to select the most suitable service provider the Drawdown Authority plan to undertake a single procurement as a mini competition under the Information Management & Technology Framework (IM&T) Lot 9 IT Managed Service.

In-scope services include:
• Service Integration and Service Management
• Service Design
• Service Transition
• Service Operation (Desk, 1st Line, 2nd Line)
• Continuous Service Improvement
• 3rd Party Management & Problem Management
• End User Computing
• Cloud and Data Centre Services
• Connectivity (WAN, LAN, Wi-Fi, Telephony)
• Unified Communications including Mobile
• COTS Applications
• ICT Infrastructure
• Infrastructure Applications
• Hardware/Software Asset Management and Procurement

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Award information

Awarded date

18 July 2023

Contract start date

16 December 2023

Contract end date

15 December 2033

Total value of contract

£16,549,132.78

This contract was awarded to 1 supplier.

British Telecommunications

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About the buyer

Contact name

Procurement

Address

Bromley Civic Centre,Stockwell Close Civic Centre
BROMLEY
BR13UH
England

Email

Procurement@bromley.gov.uk