Published date: 9 December 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 January 2022, 12am

Contract summary

Industry

  • Support equipment - 35820000

  • Technical support services - 71356300

  • Training services - 80500000

Location of contract

Scotland, London

Value of contract

£32,000

Procurement reference

MT228212

Published date

9 December 2022

Closing date

1 January 2022

Closing time

12am

Contract start date

22 December 2022

Contract end date

21 December 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

SolarWinds maintenance renewal service (on-going support).
The service provides IT management software to manage both on-premise and cloud infrastructures and applications to better understand the health and performance of those services, where improvements can be made.
Support Services to be included in this contract are technical support, phone & email support (Mon-Fri 9:00 - 17:30), annual 2 hrs remote training session (for new users/re-training), annual remote Orion Health Check and recommendation report, dedicated Account Manager, Renewal Team and Technical Teamalth and performance of those services, where improvements can be made.

More information

Links

Award information

Awarded date

29 November 2022

Contract start date

22 December 2022

Contract end date

21 December 2024

Total value of contract

£32,000

This contract was awarded to 1 supplier.

Prosperon Networks Ltd

Address

15 Liverpool Gardens, , Worthing

Reference

Companies House number: 05884643

About the buyer

Contact name

Alfie Ellis

Address

10 South Colonnade
Canary Wharf
London
E14 4PU
England

Telephone

+44 2079017000

Email

procurement2@ofgem.gov.uk

Website

http://www.ofgem.gov.uk