Published date: 19 October 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 17 November 2020, 10am

Contract summary

Industry

  • Telephone and data transmission services - 64210000

  • Office-support services - 79500000

  • Telephone-answering services - 79510000

Location of contract

M22 9TA

Value of contract

£0

Procurement reference

AO035

Published date

19 October 2020

Closing date

17 November 2020

Closing time

10am

Contract start date

1 February 2021

Contract end date

31 January 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

An out-of-hours calls handling service which takes calls outside of normal office hours from tenants and allocates work or other actions.

The service is required for three social housing providers, and so this tender is issued by WCHG on behalf of: One Manchester, Southway Housing Trust, and WCHG.

More information

Links

Additional text

To express interest in this tender and to access all tender documents, you must visit:
https://www.in-tendhost.co.uk/wchg/aspx/Home


Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Allan Openshaw

Address

8 Poundswick Lane
Wythenshawe
Manchester
M22 9TA
United Kingdom

Telephone

01619466404

Email

allan.openshaw@wchg.org.uk