Published date: 26 October 2023

Last edited date: 31 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 October 2023, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

SW1A 2BQ

Value of contract

£421,398.65 to £435,779.77

Procurement reference

CO Digital 22 - PagerDuty

Published date

26 October 2023

Closing date

18 October 2023

Closing time

5pm

Contract start date

19 October 2023

Contract end date

18 October 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Provision of PagerDuty alarm aggregation and dispatching licenses/service for system administrators and support teams. Provides alerting services to on-call engineers and escalation points. Digital and Technology service teams across CO use this service for 24/7 support

More information

Attachments

Links

Additional text

The initial contract value was uplifed by £14,381.12.

Award information

Awarded date

9 October 2023

Contract start date

19 October 2023

Contract end date

18 October 2025

Total value of contract

£421,398.65

This contract was awarded to 1 supplier.

Softcat Plc

Address

Solar House,
Fieldhouse Lane,
Marlow,
Buckinghamshire,
United Kingdom,
SL7 1LW

Reference

Companies House number: 02174990

Supplier is SME?

No

Supplier is VCSE?

No

Attachments

About the buyer

Contact name

Cabinet Office Digital

Address

100 Parliament Street, Westminster, London
London
SW1A 2BQ
United Kingdom

Telephone

07564849573

Email

ratna.thapa@cabinetoffice.gov.uk