Published date: 28 October 2018
Last edited date: 28 October 2018
This notice was replaced on 3 January 2020
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 3 January 2020)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Administration services - 75100000
Location of contract
Any region
Value of contract
£120,000 to £150,000
Procurement reference
HOS casework
Published date
28 October 2018
Closing date
5 November 2018
Contract start date
26 November 2018
Contract end date
31 March 2019
Contract type
Service contract
Procedure type
Competitive quotation (below threshold)
The buyer selects a group of potential suppliers to invite to tender.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Housing Ombudsman is seeking short term support from a sufficiently qualified supplier to help with its caseload on a business process outsourcing arrangement.
More information
Attachments
-
- Draft Contract casework services October 2018.doc
- Bidding documents
- Draft contract
-
- Housing Ombudsman Scheme.pdf
- Bidding documents
- Housing Ombudsman Scheme
-
- request for quote for casework assistance service final 21.docx
- Bidding documents
- Request for Quote & instructions
About the buyer
Contact name
Rosalind D'Cruz
Address
Exchange Tower 1, Harbour Exchange
london
LONDON
E14 9GE
England
Telephone
0207 431 3458 ext 3458
RDcruz@housing-ombudsman.org.uk
Website
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