Published date: 5 January 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 December 2022, 11:59pm

Contract summary

Industry

  • Scheduling software package - 48332000

Location of contract

United Kingdom

Value of contract

£62,220 to £81,710

Procurement reference

BUCKSH001-DN601220-78596147

Published date

5 January 2023

Closing date

2 December 2022

Closing time

11:59pm

Contract start date

1 February 2023

Contract end date

31 January 2026

Contract type

Supply contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

WFM tool to support the Council's contact centre management team to better forecast, plan and optimise team resources to manage customer demand.

Award information

Awarded date

5 January 2023

Contract start date

1 February 2023

Contract end date

31 January 2026

Total value of contract

£81,710

This contract was awarded to 1 supplier.

InVision Software Ltd.

Address

Lynton House, 7-12 Tavistock Square
London, WC1H 9LT
United Kingdom

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Andy Hallsworth

Address

Walton Street Offices
Aylesbury
HP20 1UA
United Kingdom

Telephone

+44 1296382291

Email

Andy.Hallsworth@buckinghamshire.gov.uk

Website

https://www.buckinghamshire.gov.uk/