Published date: 23 November 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 18 December 2020, 12pm

Contract summary

Industry

  • Tourist guide services - 63514000

Location of contract

London

Value of contract

£50,000 to £100,000

Procurement reference

BIP538430504

Published date

23 November 2020

Closing date

18 December 2020

Closing time

12pm

Contract start date

4 January 2021

Contract end date

29 March 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Royal Museums Greenwich intends to replace its current audio guide experience at its sites with a modern, flexible and user-focused solution which will utilise visitors' own smartphones and devices via an app-based platform.

RMG intends to source an app-based platform that works across all types of device to provide audio tours, video tours, engagement with collection items through image-recognition technology, direct engagement with RMG as well as other optional elements such as in-app transactions for tour payments, accepting donations and retail purchases.

The platform needs to support multiple foreign languages and be fully accessible for all types of access needs as well as provide analytics on usage, visitor demographics and other key business metrics.

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

About the buyer

Contact name

Arron Hewett

Address

National Maritime Museum
Park Row
London
SE10 9NF
UK

Telephone

02088584422

Email

ahewett@rmg.co.uk