Published date: 18 September 2018
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Market research services - 79310000
Location of contract
London, South East
Value of contract
£35,000
Procurement reference
tender_188576/713004
Published date
18 September 2018
Closing date
3 October 2018
Contract start date
29 October 2018
Contract end date
4 March 2019
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The British Library is the national library of the United Kingdom and one of the world's greatest research libraries. We acquire, preserve and give access to over 150 million items, ranging from historical manuscripts, books, journals and maps to patents, sound recordings, photographs and the latest digital media.
Our content can be accessed in print and digital, on-site and remotely. We are improving the ways that researchers can get to the material they need in the formats they require.
However we need to better understand the information-finding process before users access our Library Services.
- How do users know what they are looking for?
- What is the initial motivation behind the research they are conducting?
- Where do they go when they are seeking information?
- What are they looking for to identify the relevant information?
- What challenges do they encounter?
The final report needs to give us both details of the findings, and recommendations for discovery developments we can make. Our goal is to analyse user needs and behaviour, and understand how the British Library can increase its relevance to established patterns of research behaviour, and remove complexity in the information seeking journey.
If you are interested in tendering for this opportunity please browse to https://bl.bravosolution.co.uk and click on the View Current Opportunities and Notices link on the Home page for further information.
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Closing: 3 October 2018
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