Contract for "ASK PEOPLE SERVICES"

Contract summary

Industry

• Mainframe computer - 30211000

Location of contract

West Midlands

Value of contract

£62,316

Procurement reference

IA2795

Published date

13 September 2022

Closing date

9 September 2022

Closing time

12pm

Contract start date

12 September 2022

Contract end date

31 August 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

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Description

ASK People Services is part of a Digital initiative within the People Service (formerly HR) to streamline and modernise the HR function of People Operations and wider People Services.
All People Services enquiries and case management initiation requests are administered and triaged by the AI&G team. There is an opportunity to implement a HR specific Management Information System (MIS) that will act as an entry point to People Services; the system will be required to triage enquiries, provide standardized customer support and resolution to queries, and ensure incoming work is treated in the most efficient and effective way possible. The proposed solution is intended act as one single source of truth for People Services and its customers.

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More information

Additional text

This is a call off contract from HealthTrust Europe ICT Solutions 2019 (ComIT 2) Framework Agreement

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Award information

Awarded date

9 September 2022

Contract start date

12 September 2022

Contract end date

31 August 2025

Total value of contract

£62,316

This contract was awarded to 1 supplier.

CDW LIMITED

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About the buyer

Contact name

Sharon Bowers

Address

Tipping Street
STAFFORD
ST162DH
England

Telephone

01785 277493

Email

sharon.bowers@staffordshire.gov.uk