Published date: 4 August 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 June 2021, 5pm

Contract summary

Industry

  • Research services - 73110000

Location of contract

SW1H 0ET

Value of contract

£49,315

Procurement reference

ECCBS008

Published date

4 August 2021

Closing date

29 June 2021

Closing time

5pm

Contract start date

16 July 2021

Contract end date

27 September 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

**Please note this is an Award Notice not a call for competition** This contract has been awarded via Energy and Climate Change Behavioural Science Framework Agreement. Reference: CR20116.

Background
It was announced in the energy white paper that the government will introduce new measures to facilitate competition and address the underlying factors that have caused a loyalty penalty for disengaged domestic energy consumers (e.g. those who have not switched tariff for a long time). This included announcing that we would test opt-out switching, where, unless they choose not to be, consumers who have remained on a default tariff for a while are switched to a competitive new contract. The focus of testing will be to examine whether opt-out switching could work well for consumers. This will form part of our considerations on how default arrangements might be reformed to enable greater competition. We anticipate that this full testing will need primary legislation.

At this stage, we expect the project could implement one of two methodologies: in-depth qualitative interviews, or deliberative workshops. In-depth qualitative interviews would allow us to capture aspects of detail while allowing a relatively wide range of participant responses. Deliberative workshops, would allow us to test more practical questions, and to better capture thought processes and consumer rationales. We are conscious that there are likely trade-offs between the two options in terms of cost, practicality, and representativeness. As such, we are open to either, and would like bidders to consider which would be the most appropriate.

Desired Outputs:
We wish to collect detailed qualitative data with analysis, culminating in a summary report and a presentation. Access to interview recordings/transcripts would also be welcomed.

Award information

Awarded date

30 June 2021

Contract start date

16 July 2021

Contract end date

27 September 2021

Total value of contract

£49,315

This contract was awarded to 1 supplier.

BEHAVIOURAL INSIGHTS LTD

Address

4 Matthew Parker Street
LONDON
SW1H 9NP
GB

Reference

Companies House number: 08567792

Value of contract

£49,315

Supplier is SME?

No

Supplier is VCSE?

No

Attachments

About the buyer

Contact name

Professional Services

Address

Polaris House
North Star Avenue
SWINDON
SN21FL
England

Email

Professionalservices@uksbs.co.uk

Website

www.uksbs.co.uk