Published date: 24 April 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 March 2024, 11am

Contract summary

Industry

  • Technical support services - 71356300

Location of contract

Any region

Value of contract

£179,351

Procurement reference

tender_413219/1348755

Published date

24 April 2024

Closing date

6 March 2024

Closing time

11am

Contract start date

1 April 2024

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Maritime and Coastguard Agency (MCA) has a requirement for manufacturer hardware support and technical support for key compute, storage and network hardware that forms part of the infrastructure providing the critical National HM Coastguard Emergency Service capability.

The hardware is primarily supported by a infrastructure managed service, but this service requires underpinning services for hardware replacement and manufacturer technical support.

The asset list has been split into two Lots;

Lot 1: Includes Cisco networking hardware. For these we require standard Cisco hardware and software support services to the required SLAs.

Lot 2: Includes Cisco hardware and NetApp storage arrays that are beyond the Cisco End of Support date but is still in use. It also contains our NetApp storage arrays which have a lower level of support requirement. For this Lot we require a hardware replacement service only.

This opportunity is open to all suppliers under Lot 3d of the Crown Commercial Service's Technology Services 3 framework (RM6100).

A notice is not being published for Lot 2 because the value is below £10k.


Award information

Awarded date

25 April 2024

Contract start date

1 April 2024

Contract end date

31 March 2025

Total value of contract

£179,351

This contract was awarded to 1 supplier.

TELENT TECHNOLOGY SERVICES LIMITED

Address

Point 3, COVENTRY, West Midlands, CV3 5AH, UNITED KINGDOM

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

Spring Place, 105 Commercial Road
Southampton
SO15 1EG
England

Email

contracts@mcga.gov.uk

Website

https://www.gov.uk/government/organisations/maritime-and-coastguard-agency