Trafford Integrated Community Musculoskeletal (MSK) Service

Contract summary

Industry

• Health services - 85100000

Location of contract

North West

Value of contract

£0 to £7,040,000

Procurement reference

Trafford Integrated Community Musculoskeletal (MSK) Service

Published date

2 November 2015

Closing date

2 December 2015

Contract start date

1 July 2016

Contract end date

30 June 2021

Contract type

Service contract

Procedure type

Restricted procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

The Trafford Integrated Community MSK Service will treat patients with a range of MSK conditions including their feet; serving as an alternative to hospital treatment for the majority of patients. Patients will be referred to secondary care only when there is a need for such services.

Aims of the service:
• Provide a comprehensive service offering patient choice, improvement in quality of life and individual client centred treatment
• Flexible and responsive service
• Maximise integration delivering excellent patient experience, avoid duplication and achieve good clinical outcomes
• Reduce waiting times
• Increase access
• Provide value for money
• Reduce GP referrals to outpatients in orthopaedics, rheumatology and pain management

Key objectives:

• Ensure that patients:
o can be managed within the capacity and capability of one integrated service
o are supported to self-manage
o receive access to high quality interventions

• Stakeholders are satisfied with the service and kept well informed and involved in their care
• Increase conversion rates from outpatient attendances to surgery
• Achieve reduction of orthopaedic, rheumatology and pain management referrals to acute hospitals
• Enable GPs to use the service as alternative to Secondary Care
• Work with GPs to increase their knowledge and confidence of diagnosis and management of MSK conditions and improve outcomes for patients

Key stages of the MSK service:
• Seamless care pathways
• Shared Decision Making
• Prevention, support for self-care and advice to patients, carers and professionals
• Physioline
• Clinical assessment including screening for serious conditions and pathology indicators
• Treatment including medicines management
• Shared management with the patient's GP
• Management and prevention of MSK complex/chronic pain
• Onward referral as appropriate for surgical interventions

The contract has a set of health outcomes and improvements built in as deliverables, including:
• Increase the percentage of patients, completing treatment, reporting high levels of patient satisfaction
• High number of patients reporting they feel confident to self-manage their condition
• Provision of patient, carer and referrer education
• Reduce waiting times for patients with MSK conditions
• Transfer activity from an acute setting to the community
• Improve the clinical pathway by developing joint working between primary and secondary care providers
• Increase the management of patients in primary care without the need for referral
• Reduce health inequalities by improving access
• Seek and act on the views of patients in planning change to the service
• Minimise the number of patients presenting at GP Practices with MSK Chronic Pain
• Provide services convenient to the needs of patients
• Improve patient experience
• Demonstrate increasing conversion rates for surgery (for referrals from the service to secondary care)

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Award information

Awarded date

15 March 2016

Contract start date

1 July 2016

Contract end date

30 June 2021

Total value of contract

£7,040,000

This contract was awarded to 1 supplier.

Pennine Care NHS Foundation Trust

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About the buyer

Contact name

Brooks Kenny

Address

NHS Trafford CCG
Sale
M33 7FT
England

Email

brookskenny@nhs.net