Published date: 22 April 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 March 2019

Contract summary

Industry

  • Public-telephone services - 64211000

Location of contract

RG14 2FN

Value of contract

£0

Procurement reference

CF-0107000D58000000L5A4EAK1

Published date

22 April 2020

Closing date

31 March 2019

Contract start date

1 April 2020

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Provision of the 101 single non-emergency number service which connects members of the public to individual force call handlers. The migration of the call charging for this service from caller charging to allow calls to be free to the public. Implementation of automation measures to identify and redirect (to other media such as online platforms) calls which do not require a police call handler's involvement.

More information

Additional text

Contract extended, exercising 24 months extension option

Award information

Awarded date

1 April 2020

Contract start date

1 April 2020

Contract end date

31 March 2022

Total value of contract

£700,000

This contract was awarded to 1 supplier.

VODAFONE LTD

Address

Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Phil Buakuma

Address

2 Marsham St, Westminster
London
SW1P 4DF
GB

Telephone

+44(0)7825582780

Email

phil.buakuma@homeoffice.gov.uk