Published date: 10 April 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Sales, marketing and business intelligence software package - 48480000
Programming services of packaged software products - 72210000
Business services: law, marketing, consulting, recruitment, printing and security - 79000000
Education and training services - 80000000
Higher education services - 80300000
Location of contract
United Kingdom
Value of contract
£30,000
Procurement reference
NCL001-DN711489-81467353
Published date
10 April 2024
Closing date
1 March 2024
Closing time
5pm
Contract start date
1 April 2024
Contract end date
31 July 2025
Contract type
Service contract
Procedure type
Restricted procedure
A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
We are seeking to appoint an agency on a retainer for 11 months to support with the following key services:
• Web content development
• Write and edit effective web content:
• using user centred content design principles
• optimised for appropriate readability.
• optimised for search engines and mobile devices.
• to meet the University's web content guidelines and standards
• Photo/Image editing and optimisation
• IA/User Journey design and documentation
• Rewrite Newcastle University content so it is suitable for the web.
• Use our content workflow and CMS to develop and publish content.
• Web page creation
• Use our content workflow system, GatherContent, to manage content creation and approvals processes.
• Create and publish approved web content using one of our content management systems (CMS). We use TerminalFour (T4) as our enterprise level CMS for the web estate on ncl.ac.uk. We also use Hubspot CMS for specific projects and support is required for both.
• Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities.
• Apply SEO best practices
• Adherence to web standards (W3C) and best practices for performance and accessibility (WCAG 2.1 AA / AAA)
• Strong working knowledge developing cross platform/browser compatibility for dynamic web applications. RWD (responsive web design) and mobile first design
• Strong understanding of functional testing strategies and application
• Project management skills
• The ability to deliver outstanding project management throughout the 11-month retainer.
• Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders
• Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budget.
• Use our internal project management system Wrike and or other tools as requested and necessary to deliver a project.
• Create a variety of planning documentation and status reports to assist with delivering web projects and to coordinate resource to attend training workshops as required for on-boarding, improving knowledge of our CMS and web standards.
• Have a collaborative approach acting as an extension of our in-house delivery team.
Award information
Awarded date
2 April 2024
Contract start date
3 April 2024
Contract end date
31 July 2025
Total value of contract
£30,000
This contract was awarded to 1 supplier.
INSPIRED
Address
The Victoria Building
Heaton Park View
Newcastle Upon Tyne
Northumberland
United Kingdom
NE6 5BFReference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Graeme Hayes
Address
4th Floor King's Gate
Newcastle upon Tyne
NE1 7RU
England
Telephone
+44 1912088618
Website
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Closing: 1 March 2024, 5pm
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