Published date: 12 April 2022

Last edited date: 12 April 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 5 May 2022, 2pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

LE1 9BH

Value of contract

£0

Procurement reference

IT-115-594-1775 Provision of Digital Peer to Peer Engagement

Published date

12 April 2022

Closing date

5 May 2022

Closing time

2pm

Contract start date

1 July 2022

Contract end date

30 June 2023

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The University requires a digital peer to peer engagement platform for which this Invitation to Tender (ITT) is issued.

Peer to peer engagement between current De Montfort University students and potential incoming students is an important element of the student recruitment journey. These interactions are face to face (at events, in schools and colleges etc.), via the telephone (outgoing telemarketing campaigns) and increasingly via numerous digital platforms. The business need is for these interactions to be as personalised as possible and to give potential students an opportunity to choose when they have the conversation and, importantly, who they have the conversation with.

The platform we require must be able to integrate with our website (the hub of our digital engagement). It must be able to host a range of De Montfort University profiles to allow that element of choice for the potential student (they may choose to engage via nationality, course, gender, interest or a combination of these factors). It must offer a user-friendly interface for the potential student, usable via pc, laptop, tablet or mobile phone. It must offer a data capture element to capture leads to allow follow up communication by the Marketing and Communications Directorate. These leads must be able to be added to our SAP CRM system, either via a csv export from the platform and then a bulk import to our systems or via a direct integration.

Full details of the University's requirements can be found in the Statement of Requirements (Schedule 2).

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Rajbinder Athwal

Address

University Campus
Gateway House
Leicester
LE1 9BH
United Kingdom

Telephone

01162577758

Email

rajbinder.athwal@dmu.ac.uk