Published date: 23 October 2019

This notice was replaced on 20 January 2020

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 20 January 2020)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

South East

Value of contract

£1,399,555

Procurement reference

BUCKSH001-DN437882-17562448

Published date

23 October 2019

Closing date

1 November 2019

Contract start date

1 April 2020

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Buckinghamshire County Council wish to commission a Healthwatch and Independent Health Complaints Advocacy Service.

The Healthwatch and Independent Health Complaints Advocacy (IHCA) Service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of four previous contracts delivering Healthwatch, Community Engagament, IMCA and Dignity in Care (Enter and View). Residents of Buckinghamshire will be supported and engaged by the Service Provider to feed their experiences of service delivery to influence operational and strategic change within the Health and Social Care system.

The contract start date is 1st April 2020. The contract term is 3 years with the option to extend for two further years.

The budget for this service is £279,911 per annum.

Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this contract.

If your organisation wishes to participate in this process, you need to register with the Buckinghamshire Business Portal. You will be unable to take part if you do not register. Please use the link below and follow the instructions on the website:

www.supplybucksbusiness.org.uk

Tenders must be returned via the Buckinghamshire Business Portal. The tender return date is midday on Friday 1st November 2019. Tenders received after this time and date will not be accepted.


About the buyer

Contact name

Emily Everton

Address

11th Floor, New County Offices
Walton Street
Aylesbury
HP20 1YU
United Kingdom

Telephone

+44 1296382018

Email

eeverton@buckscc.gov.uk

Website

http://www.buckscc.gov.uk