Published date: 5 February 2018

This notice was replaced on 29 November 2018

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 29 November 2018)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Contract summary


  • Health services - 85100000

Location of contract

South East

Value of contract


Procurement reference

NHSCS NW Surrey CCG IUCS Bravo Project 2663

Published date

5 February 2018

Closing date

6 March 2018

Contract start date

1 April 2019

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Restricted procedure (OJEU)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

OJEU (Official Journal of the European Union) procedures are valued above a certain financial threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The purpose of this notice is to alert interested parties to the publication by the Awarding Authorities ( see below ) of the PQQ for a tender for the services identified above. The Awarding Authorities are utilising the services of NHS Commercial Solutions to assist with the procurement elements of the project.

Full tender information and documentation will be provided via the Bravo eTendering system. See Attachments Section for details.

Project Description
The following Clinical Commissioning Groups ( East Surrey CCG, Guildford & Waverley CCG, North West Surrey CCG and Surrey Downs CCG - North West Surrey CCG being the lead Commissioner) intend to approach the market to procure an IUC Service incorporating a combined NHS 111 and GP Out-of-Hours service which will provide clinical assessment and face to face treatment. The Clinical Commissioning Groups identified above will be referred to in this Notice as the Awarding Authority.
The Awarding Authority seeks to award, for registered and resident patients within the commissioning geography, a Supplier Contract for the provision of a fully integrated 24/7 Integrated Urgent Care Service incorporating access via NHS 111 and Online, a Clinical Assessment Service, and a GP Out-of-Hours Treatment Service.
The Invitation to Tender will be open to all suitably qualified providers.
This notice is voluntary and does not mean that the Awarding Authority accepts that the Regulations apply to this intended procurement to any greater extent just by virtue of the publication of the notice or utilisation of a particular procurement process.
Current Service Provision. The NHS 111 service is currently managed at a regional level, with two local GP Out-of-Hours services which are managed by the nominated Clinical Commissioning Groups. This procurement has arisen as a consequence of the forthcoming expiry of the existing independent contracts coinciding with the latest NHSE guidance. The NHS 111 service in Surrey rates in the top 15% in the country for clinical excellence, so this is an opportunity to make the service even better.
The existing NHS 111 contract covers Kent, Medway, Surrey and Sussex (KMSS) and is due to expire on 31st March 2019. GP Out-of-Hours service provision is currently provided by two separate contracts, one that covers Guildford and Waverley, North West Surrey and Surrey Downs CCG areas and a second that covers the East Surrey CCG area and Sussex. Both GP Out-of-Hours contracts are also due to expire on 31st March 2019. Market Engagement Since November 2016, the Awarding Authorities have been running a comprehensive market engagement process open to all. The outcomes of this engagement can be viewed via this web link :

See Section 5 Additional Information for a description of the Tender Process ( including the indicative timetable ) and how potential providers can respond to the PQQ element of the tender

More information


Additional text

Registration Information for Potential Providers.

Please refer to the attached document "CF Contract Award Notice - Information for Potential Providers.
The tender will be conducted via the NHS Commercial Solutions Bravo e tendering system. Bidders wishing to Express an Interest (EOI) in participating will be required to register on the Bravo system if they have not previously done so. This can be done at any time via this web link:

NHS Commercial Solutions is utilising the Bravo system to administer this Procurement and to communicate with potential Bidders. Accordingly, there will be no hard copy documents issued to potential Bidders. All tender communications with the Awarding Authority and NHS Commercial Solutions will be conducted via the Bravo secure messaging service within the portal hosted by BravoSolution, the managed service provider for the NHS Commercial Solutions eTendering system.
It is free to register on the portal, and it can be accessed at any time of day. Should Bidders have any queries, or if Bidders are having problems registering on the portal, they should contact the BravoSolution dedicated Supplier Support, available from the Bravo Help desk:
Phone: 0800 368 4850 ( Monday to Friday 9am to 6pm )
The Bravo Project number for this tender is Project 2663.
The Bravo Pre-Qualification Questionnaire number is pqq_951

All interested parties should note that this Service Procurement falls within the scope of the "Light Touch Regime" as defined in the Public Contracts Regulations 2015 (as amended) and Directive 2014/24/EU. Therefore the 2015 Regulations and the 2014 Directive are only applicable to the Service Procurement to the extent required for the Services. The Awarding Authority has decided to follow a tendering procedure for the Service Procurement which is akin to the Restricted Procedure, as provided for under the 2015 regulations and the 2014 Directive, and throughout this tender and associated documentation, the terminology linked to a Restricted Procedure is used.
This should not however be taken as an acceptance by The Awarding Authority that any part of the 2015 Regulations or the 2014 Directive (other than those provisions specifically applicable to the Light Touch Regime Procurement) apply to this Service Procurement.
The Awarding Authority will also observe the requirements of the Procurement Patient Choice and Competition Regulations 2013 (PPCCR 2013).
An organisation will be assumed to have expressed interest by registering on the Project and PQQ on the portal.
Any communication in relation to this Notice should be sent to the email contact address given in Section 4.

As the tender has now been published, all communication with NHSCS and the Awarding Authority must be through the Bravo portal messaging system.

About the buyer

Contact name

Jeff Scott - NHS Commercial Solutions Lead Category Manager


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