Published date: 8 May 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 27 September 2023, 2pm

Contract summary

Industry

  • Postal services - 64110000

Location of contract

W1A 1AA

Value of contract

£169,000,000

Procurement reference

tender_348453/1352312

Published date

8 May 2024

Closing date

27 September 2023

Closing time

2pm

Contract start date

1 April 2024

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The BBC has a requirement for the provision of TV Licensing Postal Services.
Under the terms of the BBC Royal Charter. The BBC is responsible for the collection and administration of the licence fee revenue throughout the UK, the Channel Islands and the Isle of Man. The majority of TV Licensing letters are sent to unlicensed addresses to ensure all households and other premises are correctly licensed but TV Licensing also issues letters to direct debit customers in line with its statutory obligations under the BACS Regulations.

The contract covers the delivery of all TV Licensing mailings as follows:
- the collection of mailings from the BBC's outsourced print production sites; and
- the sorting and delivery of these items to Royal Mail in the most efficient and cost effective
way possible to minimise Royal Mail charges for the BBC.
These mailings are essential for the BBC in managing the collection and administration of
licence fee revenue. The majority of the mailings are;
1) Mailings to unlicensed addresses for which no email address is available;
2) Statutory obligations under the BACS Regulations to send mailings to direct debit customers
regarding increases in the licence fee; and
3) Mailings to customers who have not consented to email communications.

More information

Previous notice about this procurement

TV Licensing Postal Services

  • Opportunity
  • Published 16 August 2023, last edited 21 September 2023

Award information

Awarded date

8 December 2023

Contract start date

1 April 2024

Contract end date

31 March 2027

Total value of contract

£169,000,000

This contract was awarded to 1 supplier.

Whistl UK Limited

Address

Whistl UK Ltd, Network House Third Avenue, Marlow, Buckinghamshire, SL7 1EY.

Reference

Companies House number: 04417047

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Tracey Orekoya

Address

Broadcasting House, Portland Place
London
W1A 1AA
England

Email

tracey.orekoya@bbc.co.uk