Published date: 4 February 2022
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Translation services - 79530000
Interpretation services - 79540000
Location of contract
Northern Ireland
Value of contract
£10,000,000
Procurement reference
ID2665864
Published date
4 February 2022
Closing date
6 September 2021
Closing time
3pm
Contract start date
1 February 2022
Contract end date
31 January 2026
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
A contract notice was published, however unable to link it within this award notice. The contract notice details are as follows:
Publication reference: 2021/S 000-019099
Publication date:6 August 2021
Corrigendum notice:
Publication reference: 2021/S 000-028247
Publication date: 11 November 2021
The estimated framework value of £10,000,000 was a broad estimate only and includes additional quantum for unforeseen demand and to future proof for additional potential users.
The estimate is not deemed to be a condition of contract nor a guarantee of minimum demand or uptake.
No bids were received for Lot 5.1 Braille, Lot 5.2 Audio, Lot 5.3 Large Print, Lot 5.4 Easy Read, Lot 5.5 DAISY.
A separate contract award notice will be published in relation to Lot 1 Face to Face and Video Interpreting Services as applicable.
All bodies listed in Annex B of the specification document may avail of the Framework Agreement for their requirements. There is no guarantee or commitments to the usage, volume, or value of services required under the Framework Agreement or indeed that any subsequent call offs will be made by the agencies under Annex B. NI Public Bodies are not obliged to use the framework.
The Framework Agreement is being let by Construction and Procurement Delivery (CPD) on behalf of Department for. Communities (DfC) and wider Northern Ireland Public sector. A list of potential organisations is included within Annex B of the tender documents.
The successful contractor's performance on the contract will be regularly monitored in line with PGN 01/12. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory Performance and the contract may be terminated.
The issue of a Certificate of Unsatisfactory Performance will result in the contractor being excluded from all procurement competitions
being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a
period of twelve months from the date of issue of the certificate.
Award information
Awarded date
21 December 2021
Contract start date
1 February 2022
Contract end date
31 January 2026
Total value of contract
£8,000,000
This contract was awarded to 6 suppliers.
THEBIGWORD INTERPRETING SERVICES LTD
Address
Link-Up House Wortley Ring Road, LEEDS, LS12 6AB
Reference
No reference - other
Value of contract
£2,700,000
Supplier is SME?
Yes
Supplier is VCSE?
No
Additional details
-
Awarded and placed on:
Lot 2 Telephone Interpreting Services - Rank 1; and
Lot 4 Translation and Transcription Services - Rank 1.
The estimated value of the lot rank is - Lot2 £1,500,000 and Lot4 £1,200,000 however there is no guarantee or commitment as to the level of business associated with this Framework Agreement.
LANGUAGE LINE LTD
Address
25th Floor, 40 Bank Street, LONDON, E14 5NR
Reference
No reference - other
Value of contract
£500,000
Supplier is SME?
Yes
Supplier is VCSE?
No
Additional details
-
Awarded and placed on:
Lot 2 Telephone Interpreting Services - Rank 2
The estimated value is £500,000, however there is no guarantee or commitment as to the level of business associated with this Framework Agreement.
Sign Language Interactions Limited
Address
112 Cornwall Street South, GLASGOW, G41 1AA
Reference
No reference - other
Value of contract
£2,000,000
Supplier is SME?
Yes
Supplier is VCSE?
No
Additional details
-
Awarded and placed on:
Lot 3.1 Sign Language (BSL, ISL & VRI)
Lot 3.2 Lip Speakers
The estimated value of the two lots is £2,000,000 however there is no guarantee or commitment as to the level of business associated with this Framework Agreement
RNID
Address
Brightfield Business Hub, Bakewell Road, Orton Southgate, Peterborough, pe2 6xy
Reference
No reference - other
Value of contract
£2,000,000
Supplier is SME?
Yes
Supplier is VCSE?
No
Additional details
-
Awarded and placed on:
Lot 3.3Electronic and manual note takers; and
Lot 3.4 Makaton.
The estimated value of the two lots is £2,000,000 however there is no guarantee or commitment as to the level of business associated with this Framework Agreement.
GLOBAL CONNECTIONS (SCOTLAND) LTD.
Address
180 Hope Street, GLASGOW, G2 2UE
Reference
No reference - other
Value of contract
£500,000
Supplier is SME?
Yes
Supplier is VCSE?
No
Additional details
-
Awarded and placed on Lot 4 Translation and Transcription Services - Rank 2.
The estimated value of the lot rank is £500,000 however there is no guarantee or commitment as to the level of business associated with this Framework Agreement
FLEX LANGUAGE SERVICES LTD
Address
Twin Spires Centre, Belfast, BT13 2JF
Reference
No reference - other
Value of contract
£300,000
Supplier is SME?
Yes
Supplier is VCSE?
No
Additional details
-
Awarded and placed on Lot 4 Translation and Transcription Services - Rank 3.
The estimated value of the lot rank is £300,000 however there is no guarantee or commitment as to the level of business associated with this Framework Agreement
About the buyer
Contact name
Department for Communities DfC
Address
Causeway Exchange, 1-7 Bedford Street
BELFAST
BT2 7EG
Northern Ireland
Website
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Closing: 6 September 2021, 3pm
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